Frequently Asked Questions
Need help with VPN setup, subscriptions, or port forwarding? Browse the answers below or check our tutorials.
1. How to install OSVPN for quick VPN connection & port-forwarding?
Watch our tutorial:
2. How to connect VPN & use port-forwarding via OSVPN application?
Watch our detailed setup video:
3. How to recover OSVPN Subscription ID?
Visit the
Account Recovery Page, enter your transaction ID, complete captcha, and get your Subscription ID via popup.
4. Subscription not activated but payment is completed?
If you paid via BTC, activation occurs after 3 blockchain confirmations. It’s automatic once verified.
5. OSVPN application is not working?
- Ensure full installation including OpenVPN and TAP drivers.
- Install Microsoft Visual C++ Redistributable matching your system architecture.
- This issue is common on Windows 7, VMs, and Windows Server environments.
6. Can I use OSVPN with the OpenVPN client?
7. What’s the difference between VPN and RDP?
A VPN provides secure network tunneling for anonymity and traffic encryption, while RDP gives remote access to a desktop system. VPN is ideal for browsing and privacy; RDP is for accessing a full system remotely.
8. Can I use port forwarding with your VPN?
Yes. All OSVPN accounts come with port forwarding enabled. You can use the Port Forwarding via Dashboard & OSVPN Application as well.
9. Do you offer Telegram or Discord support?
10. Which payment methods do you support?
We currently accept PayPal and Cryptocurrency. We're working on adding support for Credit/Debit Cards (via Stripe) and UPI/Paytm for Indian users soon.
11. I didn’t get VPN credentials after payment
Please visit the
Recover Page using your transaction ID. Credentials are shown instantly. If not, contact support.
